We are a team
of builders who
think in systems.
Based in Kampala. Working across East Africa. Building software that fits — because the best system is the one your team actually uses.
“The best software is invisible. It fits so well into how you work that you stop thinking about it — and start thinking about the work.”
We started Hekaya because we kept seeing the same problem: organisations across East Africa running critical operations on spreadsheets, paper, and software that was never designed for them. We build systems that fit — and stay to make sure they keep working.
We do not sell licences. We build from scratch, around your workflow, with your team involved at every stage. Every system we ship is custom — because the problems worth solving rarely have generic answers.
Built for context
Every feature we build starts with a question: does this reflect how things actually work here? Not in a Silicon Valley office. Not in a European hospital. Here — in Kampala, Nairobi, Dar es Salaam.
Obsessively usable
If a pharmacist needs a manual to use our software, we failed. We test with real users until the interface disappears — until the software just does what they expected it to do.
Reliability is non-negotiable
In healthcare, downtime has consequences. Our systems are built offline-first, tested under real infrastructure constraints, and monitored 24/7. We do not launch until we are confident.
We stay
We do not build and disappear. We are in Kampala. Our clients can call us. We have long-term SLAs and dedicated engineers for every system we ship. We treat post-launch as the start, not the end.
The people
behind Hekaya
A small, focused team based in Kampala. Hover over a portrait to learn more.
Emanuel Okello
Lead Software Architect
We are a small team by design. Every person here works directly on client systems.
Work with us