Terms of Service

By accessing or using the Hekaya Agency website at hekaya.agency (the “Site”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

These Terms apply to your use of this marketing website only. If you engage Hekaya Agency for software development services, a separate client agreement will govern that relationship.

Hekaya Agency is a software development company based in Kampala, Uganda. We design and build custom software systems for businesses and organisations, with a focus on healthcare, logistics, and enterprise clients across East Africa.

You may use this Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the Site or its related systems
• Scrape, crawl, or systematically extract data from the Site without our written permission
• Impersonate Hekaya Agency or any of its staff or representatives

All content on this Site — including text, graphics, logos, images, and software — is the property of Hekaya Agency or its content suppliers and is protected by applicable intellectual property laws.

You may view and print pages from the Site for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.

When you submit an enquiry through our contact form, you grant Hekaya Agency permission to use the information provided to respond to your enquiry and to follow up regarding our services. We will not use your contact details for unrelated marketing without your consent.

You represent that any information you submit is accurate and that you have the right to provide it.

This Site is provided “as is” without any warranties, express or implied. Hekaya Agency does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

The information on this Site is provided for general informational purposes only and does not constitute professional advice. You should not rely on it as the basis for any decision without seeking appropriate professional guidance.

To the fullest extent permitted by law, Hekaya Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Site or its content.

Our total liability to you for any claim arising from your use of this Site shall not exceed one hundred US dollars (USD $100).

This Site may contain links to third-party websites. These links are provided for your convenience only. Hekaya Agency has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Uganda. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Uganda.

We reserve the right to modify these Terms at any time. We will update the “Last updated” date at the top of this page when we make changes. Your continued use of the Site after any changes constitutes acceptance of the updated Terms.

If you have questions about these Terms, please contact us: